Innovation Valley

Introducing Innovation Valley

New for 2019, the RetailX show floor will be anchored by Innovation Valley, a central area designed to stimulate new thinking, generate deeper insight and help guide the near-term future of retail. The curated collection of companies will showcase innovative solutions to help retailers navigate the challenges of the rapidly transforming retail industry.

All solutions showcased are new to the market, but beyond beta stage. Each solution is already being employed in pilot stages with a handful of established retailers, and ready for mass distribution.


The Voices of RetailX, presented by Rise 25

"The Voices of RetailX" Podcast, presented by Rise 25, will feature a series of on-the-show-floor interviews with various players that make up the retail community. Over the course of three days, the podcast will share the inspiring and insightful stories that build retail's vision, connecting faces and voices with actionable insights and real-life struggles and triumphs. Podcasting and livecasting will take place in a dedicated studio in the RetailX exhibit hall within the Innovation Valley section of the show floor.

"The Connecting Point" in Innovation Valley 

Connecting Point produces executive level, intimate trade Events for the Retail, Hospitality and Healthcare Industries providing ‘a Connecting Point’ for each Industry. Connecting Point today has ten events a year that connect buying executives with potential and existing business partners for Innovation.   

Stop by THE CONNECTING POINT in Innovation Valley to connect with other retailers, to share what you found to be the most innovative at the show, to discover what others believe to be the most innovative. There will even be prizes!


Hero is reimagining retail; connecting millions of online shoppers browsing a site live with expert sale assocates in-store. Through chat, photos, curated style recommendations and livestreams straight from the shop floor. our partner brands including Tailored Brands, LVMH, Gap, Richemont and Levi's are transforming their idle associates into on-demand personal shoppers and their analogue shops into digital smart stores of the future.


IMS executes marketing at the point of purchase - print, display, branded merch, digital and the behind the scenes logistics and technology to make it happen.


Innowi is a leading tech company out of San Francisco that focuses on checkout innovation and the customer experience. Its mobile checkout devices are deployed in over 4,000 retail stores by the world's largest retailer as well as hotels, airlines and restaurants. Innowi provides the only all-in-one payment solution on the market with a device, pin pad, fingerprint reader, barcode scanner, camera, full cell phone, all NFC options (like Apple Pay), chip reader and card swipe all in one device.


SAP Customer Experience unlocks a world of digital innovation, customer value and growth that builds trusted relationships between brands and customers. Built on the foundation of the Intelligent Enterprise and powered by an open and extensible platform, the SAP C/4HANA CRM technology suite empowers businesses to manage the complete customer experience by putting a consent-driven, single customer view at the center of the business. It brings together customer data management, machine learning and microservices to power real-time, intelligent customer engagements across sales, customer service, marketing and commerce. SAP Customer Experience helps brands build long-term competitive differentiation and loyalty through experiences that are trusted, personal, helpful, and connected to help customers achieve their goals.


Seek is a Saas B2B company that enables Augmented Reality viewing of any physical product online from any device type. Major clients include QVC, Harley Davidson, Vovlo and many more.


One connection to Modo gives you the flexibility to work with multiple payment providers and methods and the visibility to understand your total cost of payments on a transactional level.

Package Concierge

Let the Package Concierge deliver for you! To ensure the successful completion of BOPIS transactions, a frictionless pick-up experience is critical. We are committed to helping you leverage your store with automated, self-serve lockers by Package Concierge for an enhanced BOPIS customer experience. Custom branded plug-and-play modules, with field configurable compartments, help future-proof your ever-growing business. Proprietary cloud-based software specifically designed for the retail market, integrates with your systems to provide a seamless managed solution. Visit Package Concierge in the Innovation Valley to see for yourself how easy it is to join the BOPIS fulfillment revolution. Thousands of orders, one Concierge!


Increasingly helps retailers increase incremental basket revenue. The platform intelligently serves AI bundles and cross-sell/up-sells using the latest in machine learning algorithms. Driving 15% revenue uplift, Increasingly has won awards including Ecommerce Product of the Year, Breakthrough Innovation of 2018 and has been featured in Forbes as a retail tech disruptor.

Sensormatic Solutions

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls, enabling smart and connected shopper engagement. Our portfolio features the premier ShopperTrak, Sensormatic and TrueVUE brands. ShopperTrak location-based customer insights help enhance the shopping experience, increase traffic, conversion, transaction size and reduce costs. By combining critical insights into retail inventory, shopper traffic and loss prevention, and predictive analytics for accurate enterprise decision-making, we power operational excellence at scale and help create unique shopping experiences. With 1.5+ million data collection devices in the retail marketplace, we capture 40 billion shopper visits and track and protect billions of items annually.


Increase conversions and decrease returns with Drapr Virtual Try-Ons. Nothing builds a customer’s confidence in fit and flattery like letting them try-on your clothing in every size, color and cut -- all online. Trying on clothing online is no longer science fiction thanks to our breakthrough AI which produces a model of a customer accurate to within a millimeter and our garment digitization process that produces perfect, photorealistic 3D models of every garment in every size.


VUI automates customer engagement. Customers can ask and get answers for most customer service requests using voice or chat rather than waiting for a live agent. VUI's platform resolves simple requests such as "where's my order?" or more complex questions such as "how do I return my order?" or "do you have women's sneakers in size 6?". Customers get immediate and accurate answers to their questions and retailers deflect calls from live agents. 

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